> ## Knowledge Base Index
> Fetch the complete knowledge base index at: https://skinsmonkey.crisp.help/sitemap.xml
> Use this file to discover available pages before exploring further.
> Pure-Markdown content can be obtained by appending a '.md' suffix to the content URLs listed in the sitemap (without the trailing slash).

# Can I decline a trade?

${color}[#666666](This article will explain how to decline the trade.)

After successful operations on SkinsMonkey.com there is always one more chance to change your mind before the final transaction. **You can decline the trade on your Steam account and receive your balance back**. Remember we cannot undo this operation - if you decline one offer, you will have to make another one to get an item.

## How to decline a trade?

1. Go to your [Trade Offers](https://steamcommunity.com/my/tradeoffers/) on Steam and click on the offer from our bot.

![](https://storage.crisp.chat/users/helpdesk/website/1e0efe2bcf247b00/firefoxyspz4ptqzo_xtkj83.png)

2. Click the "Decline Trade" option on the bottom.

![](https://storage.crisp.chat/users/helpdesk/website/-/1/e/0/e/1e0efe2bcf247b00/can-i-decline-a-trade_1syn26g.png =952xauto)

3. If you are sure, confirm your choice.

![](https://storage.crisp.chat/users/helpdesk/website/1e0efe2bcf247b00/firefoxxyvjf0tr4oaaa_15bzs5p.png)

4. The status of this trade changes to "Declined".

![](https://storage.crisp.chat/users/helpdesk/website/1e0efe2bcf247b00/firefoxtq7wozqywv_ykcfms.png)

5. On our site the window with a warning appears.

![](https://storage.crisp.chat/users/helpdesk/website/1e0efe2bcf247b00/chromervmxupxxw4_k658tk.png)

6. If you declined the trade, simply click "Yes, I cancelled it". Our site will then display this popup:

![](https://storage.crisp.chat/users/helpdesk/website/1e0efe2bcf247b00/chromefrctppftfp_1f749j7.png)

|| As you can read, if you manually declined your trade, everything is okay. We just want to alert some customers who did not decline their trades and [can be a victims of scam](/en/article/bot-canceled-the-first-offer-and-initiated-another-trade-is-it-normal-tsmf25/)

## What if I decline one trade and send the bot another one?

If you decline the trade from our bot and initiate another one from you, the __bot will cancel it__. **The counteroffers have no effect on our bots**.

## Why is my trade declining automatically?

Your trades may be declining automatically from Steam, if your account [has been compromised](/en/article/bot-canceled-the-first-offer-and-initiated-another-trade-is-it-normal-tsmf25/) or any current technical issues. If it’s still happening, try these fixes:
* **Activate your Steam Guard**
You can find more information about the activation of your Steam Guard [here](/en/article/how-to-activate-steam-guard-mobile-authenticator-uu0opr/).
* **Generate a new Steam Trade URL and connect it with SkinsMonkey**
You can generate a new Steam Trade URL [here.](https://steamcommunity.com/my/tradeoffers/privacy#trade_offer_access_url) After generating new URL paste it on our site in your [Personal Area.](https://skinsmonkey.com/account/settings)
* **Change your Steam password**
You can change the password to your Steam account [here](https://store.steampowered.com/account/authorizeddevices).
* **Contact our Technical Support for help**
You can find more information on how to contact our Support [here](/en/article/can-you-help-me-with-a-problem-ctg04d/).