> ## Knowledge Base Index
> Fetch the complete knowledge base index at: https://skinsmonkey.crisp.help/sitemap.xml
> Use this file to discover available pages before exploring further.
> Pure-Markdown content can be obtained by appending a '.md' suffix to the content URLs listed in the sitemap (without the trailing slash).

# What if my trade did not come?

${color}[#666666](This article will help you understand what to do if your trade did not come and what the transaction status means.)

Keep in mind that SkinsMonkey updates transaction information every 30 minutes. If you should receive more than one trade offer on Steam, we will send you the trading offer within 30 minutes of your first transaction.
You can check your transactions on SkinsMonkey by clicking on the [Transactions](https://skinsmonkey.com/account/transactions) tab in the drop-down list in the top right corner. 

![](https://storage.crisp.chat/users/helpdesk/website/1e0efe2bcf247b00/firefox9mb7zjn8c3_a3x9t8.png)

You can learn more about your transaction by clicking **"Show more"**.

![](https://storage.crisp.chat/users/helpdesk/website/1e0efe2bcf247b00/show-more_1198065.png)

## What does the transaction status mean?

* **"Accepted" without offer on Steam** - you bought the item on Trade Lock and we reserved the item for you in your [Backpack](https://skinsmonkey.com/a/backpack). You will be able to receive it to your Steam account when the Trade Lock ends.

![](https://storage.crisp.chat/users/helpdesk/website/1e0efe2bcf247b00/obraz_1n6fz36.png)

* **“Sending”**- Steam is processing your transaction. You will soon receive a trade offer on Steam. 

![](https://storage.crisp.chat/users/helpdesk/website/1e0efe2bcf247b00/chrome6udqq5uu8m_12h1r11.png)

* **“In Progress”** - your transaction is being processed by our system.  This status may also mean that you have not yet accepted a transaction on Steam and we are waiting for you to do so.

![](https://storage.crisp.chat/users/helpdesk/website/1e0efe2bcf247b00/in-progress2osqyj_8pvuba.png)

* **“Awaiting First Trade”** - items you want to trade are in different bots' inventory and we can not send you just one trade. Trade will be sent one after another after you accept the first transaction on Steam. 

![](https://storage.crisp.chat/users/helpdesk/website/1e0efe2bcf247b00/image1i5hcyv_zbidws.png)

In the **"Transactions"** tab, you can see what the transaction will look like, and how many trades offers you will receive. To do that click **"Trade"** to expand the list of trades.

![](https://storage.crisp.chat/users/helpdesk/website/1e0efe2bcf247b00/imagecrisp_l9eypt.png)

| If you want to learn more about trade history, you can click [here](https://skinsmonkey.com/help/where-is-my-trade-history)